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Microsoft CSP program

The CSP program allows partners to:

  • Direct Sales: Sell licenses and services directly to customers.
  • Account Management: Manage customer accounts, including billing and support.
  • Technical Support: Provide technical support to customers, including access to advanced Microsoft support.
  • Additional Services: Add additional services such as consulting, implementation, and project management.

 

Program Benefits:

  • Flexibility: Adaptation to the changing needs of customers.
  • Full Control: Complete management of customer accounts and services.
  • Advanced Support: Access to advanced Microsoft technical support.
  • Business Opportunities: Ability to expand the range of services offered to customers.

Become a Partner Microsoft Partner Program

Become a partner

Microsoft 365

Microsoft 365 is a cloud-based service that includes familiar Office applications like Word, Excel, and PowerPoint, along with additional collaboration and security tools. The service is divided into several plans:

Microsoft 365 Business Basic

Includes web and mobile versions of Office apps, 1TB of cloud storage per user, and Microsoft Teams.

Microsoft 365 Business Standard 

Includes everything in Business Basic, plus desktop versions of Office apps.

Microsoft 365 Business Premium

Includes everything in Business Standard, plus advanced security tools and identity management.

Microsoft 365 Copilot

Microsoft 365 Copilot is an AI-powered tool integrated into Microsoft 365 applications like Word, Excel, PowerPoint, Outlook, and Teams. It aims to enhance user productivity and creativity by providing smart suggestions, automating repetitive tasks, and generating personalized content. Here are some key capabilities:

  • Word: Creating texts, summaries, and writing improvement suggestions.
  • Excel: Data analysis, report generation, and formula suggestions.
  • PowerPoint: Creating presentations, design suggestions, and content enhancement.
  • Outlook: Email management, response suggestions, and reminders.
  • Teams: Meeting management, conversation summaries, and action item suggestions.

Azure

Azure is Microsoft’s cloud computing platform offering a wide range of services such as storage, data analytics, artificial intelligence, and more. Services include:

Azure Virtual Machines

Virtual machines for running applications and services.

Azure SQL Database

Managed cloud database.

Azure AI and Machine Learning

Tools for developing and deploying AI and machine learning models.

Azure DevOps

Tools for software development and management.

Enterprise Mobility + Security (EMS)

EMS is a cloud-based security and identity management solution designed to protect organizational data and manage access to systems. Products include:

Azure Active Directory 

Identity and access management.

Microsoft Intune

Mobile device and application management.

Azure Information Protection

Protection of sensitive information.

Microsoft Advanced Threat Analytics

Advanced threat analysis.

Premier Support for CSP

Premier Support for CSP provides a range of benefits designed to enhance the support experience for both the CSP and their customers. Here are the key advantages:

Access to a Dedicated Support Team

A team of experienced Microsoft engineers assigned specifically to your organization, familiar with your unique environment and needs.

Proactive Support

Monitoring systems and identifying potential issues before they impact the business.

24/7/365 Support

Around-the-clock access to technical support from anywhere in the world.

Advanced Problem Solving

In-depth analysis and resolution of complex issues quickly and efficiently.

Strategic Guidance

Expert advice on optimizing Microsoft solutions to improve performance, security, and reliability.

Collaboration Tools

Use of dedicated tools for case management, proactive notifications, and an online portal.

Early Access to Technologies

Access to new Microsoft technologies before they are publicly available.

Payment Models

In the CSP program, there are several main payment models:

Monthly Billing

  • Description: Monthly payment for services consumed during the previous month.
  • Advantages: Flexibility in payment, suitable for businesses with changing needs.
  • Disadvantages: Can be challenging to manage if there are many changes in consumption.

Annual Billing

  • Description: Annual upfront payment for services.
  • Advantages: Discounts for upfront payment, easier budget management.
  • Disadvantages: Less flexibility, long-term commitment.

Pay-As-You-Go

  • Description: Payment based on actual usage of services.
  • Advantages: Accurate payment based on consumption, suitable for businesses with changing needs.
  • Disadvantages: Can be challenging to manage if there are many changes in consumption.

One-Time Payment

  • Description: One-time payment for specific services or products.
  • Advantages: Suitable for one-time purchases, easier budget management.
  • Disadvantages: Less flexibility, long-term commitment.

C-Data has been operating since 2002 and our people bring with them years of experience and in-depth knowledge of the Israeli computing market.

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